CREDIT COLLECTOR (H/F)
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- Choisir le pays
- Choisir la ville Posté il y a 4 ans
- Posté il y a 4 ans - Offre expirée
Détails de l'Offre
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Rémunération Attractif
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Expertise Choisir l'expertise...
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Expérience
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Genre Homme/Femme
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Domaine Emplois Archivés
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Description du Poste
EMPOWER Talents and Careers recruits for a client based in Ghana, a Credit Collector (H/F).
Reporting to the Financial Controller, your main missions revolve around 3 main areas:
Management of collections :
- In collaboration with the MD & Financial Controller, be a source of proposals to create or adapt if necessary the procedures for obtaining, monitoring and collecting credit
- Update or create files for all debtors
- Follow-up of litigation in relation to the Legal department ;
- Keep track of assigned accounts to identify unpaid debts ;
- Plan the procedure to be followed to recover the unpaid debts ;
- Locate and contact debtors to find out their payment status ;
- Negotiate repayment terms or payment plans ;
- Manage questions or complaints ;
- Investigate and resolve discrepancies ;
- Build trusting relationships with debtors where possible to avoid future problems ;
- Alert the superiors of debtors who are unwilling or unable to pay if necessary ;
Risk management:
- Study the risks and participate in the validation of credit to customers ;
- Sensitization of sales teams on possible risks by studying payment methods and deadlines ;
Reporting :
- Ensure the weekly review of customer receivables with each sales representative and alert them to collection difficulties ;
- Define a monthly planning of the collection objectives for the month
- Ensure the weekly reporting of customer receivables ;
JOB PROFILE
Skills
Essential knowledge (Hard-skills)
- Good knowledge of recovery techniques ;
- Professional English ;
- Knowledge of the country's legal requirements ;
- Good knowledge of SAP ;
- Advanced mastery of Excel ;
Qualities required (Soft-skills)
- Rigorous, Pugnacious, Diplomat, Autonomous ;
- Good interpersonal skills and being a force of proposal ;
- Good negotiator, persuasive and results oriented ;
Training and experience
- Higher education (minimum Bac + 2) in accounting and finance, business management, communication , legal or any other training relevant to the position ;
- A solid experience as a credit collector (Minimum 3 years of experience) will be an advantage
Job location in Accra